FAQ – 1stClassKid Pillows – Your questions answered:
How to pop out Valve
The valve is pushed in generally for packaging purposes, so it is very stiff to begin with but should become easier to pull out over time.
It is best to cup your hands under valve and push up. You can also place your fingers inside large hole of valve and work round while pulling up. It will tolerate some pulling force.
You can see this action at the beginning of our video –
Once it has popped out you can leave it in this position.
Whistling Noise while inflating
Normally it’s just a matter of the valve settling after 1st use and we have found that a small amount of petroleum jelly fixes this issue and it is mentioned in the troubleshooting section in instructions. If you could try putting a small amount of petroleum jelly on around the black areas which are the seals of the valve. There is a picture in the instructions (Fig.5) if you still have this.
How long does it take to inflate?
You can use the above head ventilation system on plane to help inflation but if this is not available you can manually inflate.
It should take no longer than five minutes to inflate but you can take your time as the inflation valve keeps air from exiting the pillow so you can pause at any time. Deflating is simple and fast as the valve has 2 parts to it. One for manual blow and the other leaves a large hole for deflation.
Please watch our video on Manual Inflation at –
http://www.1stclasskid.com/manual-inflation-instructions/ OR You tube: https://youtu.be/z7qVt55aNvI
Are Airlines OK with this pillow?
1st Class Kid has had no reports to date of any issues with airlines since pillows were first sold in 2011.
When Tracey from 1st Class Kid first thought of idea she checked with the FAA – the response was – “You would have to ask the airline if you can use your travel pillow as a foot rest. There are no FAA regs pertaining to this questions”.
Passengers bring out their carryon bags to raise their feet so 1st Class Kid should be treated like any other carry-on that you want accessible during flight. It should be stored under the seat in front then inflated once at cruising level and then deflated before landing. With the fast deflate device you can easily deflate quickly or just release a little air.
The exit row maybe an area where you may not be able to use 1stClass Kid but to sit in an Exit Row, the FAA requires that a passenger be 15 years of age or older.
Would Pillow work in Bulkhead seats/premium economy?
You may not get a tight fit at a Bulkhead seat however it will still work as a leg/footrest. You could try to turn it long ways which will be 18 inches long so depending on your legroom space that may hit the panel in front. If there is still some room and you would like to achieve a tight fit then you could prop the pillow with a carryon bag/item.
Will it fit in my carry-on, what is the size/weight?
One pillow is approx. 1 pound (0.5Kg). You can roll/fold how you like in your carry on.
When the pillow is inflated to its max it will be a Rectangular shape approx. dimensions 18” L by 12” W” by 18” H but if the space is smaller then you just stop inflating at that point.
You can see/read more details on the FAQ page – http://www.1stclasskid.com/faq/
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